kaomoji® — wear emotion // Free shippingNetherlands over €75 - Europe over €150 - Worldwide over €250 

Shop Notice

Updated: April 24, 2020

April 24, 2020

  • Facemask orders will ship in a small envelop with post stamps. This is NOT trackable!
    Kaomoji is not responsible for lost packages without tracking. If you want to track your order we recommend to purchase a clothing item which allows you to track your order.
  • All orders to the United States, Canada, Australia and other world countries outside the European Union, are delayed for more than 30 days.

March 23, 2020
An update to our friends and family,

 

As you know, most of our upcoming events and conventions are cancelled or re-scheduled because of the COVID-19 virus.

In the meantime, kaomoji will continue operating to fulfill your orders. Although we are a small team of 3 people, we will work hard to ship your order asap. One of us is working from home and the other two are working at the office. We bring the packages to the post office 2-3 times a week. Mostly on Monday, Wednesday and Friday. Much like the rest of you, we too will monitor the situations closely and update you if any developments will occur. Stay tuned for any updates on this page and social media.

 

Stay safe and hope to see you soon!

 

With love,

James, Leticia, Quentin

Frequently asked questions about COVID-19 

Will the facemasks protect me against the virus?

Our facemasks are made from 100% cotton material and also include two PM2.5 filters.
These masks will help against smog, smoke and dust. This mask will not protect you from the virus, but it will offer you some protection against the coughing of others. Let’s fight the virus together!

If you order a facemask it will be shipped in a small envelope with post stamps. These are not traceable and will be delivered in your mailbox without signature.

Will deliveries be affected due to COVID-19?

Yes, In addition to delays in many destinations, some countries are updating their processes to minimise contact between deliverer and recipient during pick up and drop off. This can mean that they no longer request a signature for receipt, and the shipment is simply delivered. It also may be the case that routes into certain countries become unavailable. The overview provides information about which disruptions may affect international mail and parcel delivery.

For more information visit: Information about the coronavirus

Delays and cancelled routes

At the moment it is not possible to send mail and parcels to certain countries (see below). Countries around the world are taking measures due to the coronavirus that may affect logistical processes.

This page provides current information per destination.

Important information for orders to The Netherlands.

The virus cannot be transmitted by mail or packages. This means that delivery continues, as you have come to expect. No signature required Starting Monday, March 16, recipients in the Netherlands will no longer be required to sign for delivery when a packet or parcel is handed over by PostNL. This is done to minimise physical contact. PostNL deliverers will ask instead for the last three numbers of your customer’s ID and enter them in the signature field.

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